Kholovip Terms & Conditions —
In Clear & Simple Language

1 General Terms

Kholovip is an internationally licensed online gaming platform offering slots, Live Casino, Sports Betting, lottery, and a wide range of other gaming services. By using kholovip, you agree to the following general terms:

• You are at least 18 years of age and legally eligible to participate in online gaming.
• You are playing on kholovip voluntarily and for entertainment purposes.
• You must not be a resident of any country or region where online gaming is fully prohibited.
• All information you provide is truthful, accurate, and your own.
• You agree to comply with all kholovip policies and guidelines.

Kholovip reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice. We are not liable to members for such changes, though we will endeavor to provide advance notice where possible.

2 Registration & Account

Opening an account on kholovip is simple, but certain important rules must be followed. All account-related rules are listed below:

Registration Requirements

• Each individual may hold only one account. Multiple accounts are strictly prohibited.
• You must provide your correct name, date of birth, mobile number, and email address at registration.
• Family members sharing the same device or network may maintain separate accounts, but this must be reported to kholovip support.
• Accounts cannot be opened on behalf of a corporate or business entity.

Account Security

• Keep your password strong and never share it with anyone.
• Do not allow anyone else to access or use your account.
• If you suspect unauthorized access to your account, change your password immediately and notify support.
• Kholovip is not liable for any losses resulting from third-party access to your account.

3 Deposits & Payments

Depositing on kholovip is quick and easy. All major mobile banking methods in Bangladesh are supported. The deposit rules are outlined below:

• Minimum deposit amount: ৳500.
• Supported payment methods: Mobile Pay, Nagad, Rocket, and selected bank transfers.
• Deposits are usually credited instantly. In some cases, it may take up to 15 minutes.
• Deposits must be made only from a payment account registered in your own name.
• Third-party deposits are not accepted and may result in account termination.
• There are no hidden charges on deposits — kholovip does not charge any processing fees.

4 Withdrawal Policy

Withdrawing your winnings from kholovip is simple and secure. However, all members must follow certain procedures and conditions:

• Minimum withdrawal amount: ৳500.
• Maximum daily withdrawal limit: ৳2,00,000 (two lakh BDT).
• Withdrawals can only be made to your registered payment account.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawal requests are typically processed within 1–3 business days.
• Winnings from bonuses can only be withdrawn after the applicable wagering requirements have been met.

Reasons for Withdrawal Rejection

• KYC verification is incomplete.
• A history of suspicious transactions.
• Bonus wagering requirements have not been fulfilled.
• Account details do not match the registered payment account information.

5 Bonuses & Promotions

Kholovip regularly offers exciting bonuses and promotions. Each offer carries its own terms. The general rules governing our bonus policy are outlined below:

Bonus Eligibility Conditions

• The wagering requirements stated in each bonus offer must be fulfilled.
• Welcome bonus wagering requirements are typically 15–30 times the bonus amount.
• Wagering requirements must be completed within the specified time limit after accepting a bonus.
• Multiple bonuses cannot be used at the same time unless explicitly stated in the offer.

Bonus Cancellation Policy

• Claiming a bonus using false information.
• Attempting to claim bonuses using multiple accounts.
• A pattern of bonus abuse is detected.
• Using a bonus on a restricted game.

6 Gaming Rules

Every game on kholovip is operated according to international standards. General gaming rules are outlined below:

• All game outcomes are determined by an RNG (Random Number Generator) and are independently audited.
• The RTP (Return to Player) for every game is published and verified by an independent body.
• In the event of a disconnection during a Live Casino game, the result of the last confirmed bet will stand.
• If a game error or technical issue results in an incorrect payout, kholovip reserves the right to correct it.
• In Sports Betting, bets will be refunded if an event is cancelled.
• In live betting, no further bets are accepted after the official result has been announced.

7 Prohibited Activities

Kholovip is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Bonus hunting or misuse of bonus offers.
• Attempting to hack or manipulate any game or system.
• Selling or transferring your account or credits.
• Participating in money laundering or any other illegal activity.
• Using automated bots or software to play games.
• Harassing other members or engaging in inappropriate behavior.
• Impersonating kholovip staff.

8 KYC Verification Process

Kholovip complies with international Anti-Money Laundering (AML) policies, making identity verification (KYC) mandatory for all members. Details on the KYC process:

Required Documents

• Scanned copy of National ID (NID) or passport.
• A selfie photo (clear and recent).
• Proof of the payment account used (Mobile Pay/Nagad/Rocket number and name).
• Proof of address may be required in certain cases.

Benefits of Completing KYC

• Fast withdrawal processing.
• Higher withdrawal limits.
• Maximum account security is ensured.
• Eligibility for exclusive VIP offers and benefits.

9 Responsible Gaming

Kholovip believes gaming should be a healthy form of entertainment. We place the highest importance on our members' mental and financial well-being. Our responsible gaming policy is as follows:

• Any member can set their own daily, weekly, or monthly deposit limits.
• You can manage your playtime using the session timer.
• You can use the self-exclusion feature to suspend your account for a specified period.
• If you notice signs of gaming addiction, contact support immediately.
• Kholovip enforces strict age verification to prevent minors from accessing gaming services.

If you feel that gaming is having a negative impact on your life, please seek help. You can find more information on kholovip's Responsible Gaming page.

10 Account Closure & Suspension

Kholovip reserves the right to temporarily or permanently suspend any account under the following circumstances:

• A breach of these terms and conditions.
• If fraudulent or deceptive activity is detected.
• Failure to complete KYC verification or providing false information.
• If there is suspicion of money laundering or any illegal activity.
• Extended inactivity on the account (more than 12 months).

Voluntary Account Closure

You may request account closure at any time by contacting our support team. Please ensure any pending withdrawals are completed before closing your account.

11 Limitation of Liability

Kholovip is not liable for the following:

• Loss of a game session or bet due to internet disconnection.
• Delays or failures caused by third-party payment providers.
• Service disruptions caused by unexpected technical issues.
• Losses resulting from a member's own negligence or disclosure of account credentials.
• Force majeure events such as natural disasters or cyberattacks.

Kholovip is always committed to delivering the best experience for its members. If you ever encounter an issue, our support team is ready to help.

12 Changes to Terms & Conditions

Kholovip reserves the right to update these terms and conditions at any time. When changes are made:

• Members will be notified via email or platform notification before any significant changes are made.
• Updated Terms take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated terms and conditions.
• If you do not agree to the updated Terms, you may request to close your account.